Shipping Policy
At Chandi Jewellery, we take great care in securely packing and delivering your jewellery so that it reaches you safely and on time.
Free Shipping
We offer FREE standard shipping across India on orders above ₹1,000.
For orders below ₹1,000, applicable shipping charges will be displayed at checkout.
Order Processing & Dispatch
Orders are generally processed and dispatched within 2 working days after successful order confirmation.
During festivals, sales, public holidays or periods of high order volume, dispatch may take slightly longer.
Delivery Timeline
After dispatch, standard orders are generally delivered within 5–7 working days, depending on the delivery location and courier service availability.
Delivery timelines are estimates and may occasionally be affected by circumstances beyond our control.
Express Shipping
Need your jewellery sooner? Express Shipping is available at an additional cost, subject to service availability for your delivery location.
Express shipping charges and estimated delivery timelines will be communicated or displayed before confirmation.
Order Tracking
Once your order has been dispatched, tracking details will be shared through the available contact method so you can follow your shipment.
Delivery Delays
While we work with reliable shipping partners, delays may occasionally occur due to weather conditions, public holidays, courier disruptions, remote delivery locations or other unforeseen circumstances.
Incorrect or Incomplete Address
Customers are requested to provide a complete and accurate shipping address and contact number while placing an order. Chandi Jewellery cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Damaged or Tampered Package
If your package appears damaged or tampered with at the time of delivery, please contact Chandi Jewellery Customer Support immediately and retain the original packaging.
We recommend recording an unboxing video from the moment the sealed package is opened, particularly for claims involving missing, incorrect or damaged products.
Contact Us
For shipping or delivery assistance, please contact:
Chandi Jewellery
Website: chandijewellery.com
Email: [Customer Care Email]
Phone/WhatsApp: [Contact Number]
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